- All return goods must be done within 14 days for local orders and 21 days for international orders from date of purchase
- Goods must be in new, unworn condition with tags and hygiene seal intact
- Goods that are not met with these conditions will be rejected
- Please email return reason and order number to firstname.lastname@example.org
- All related shipping costs (including custom duty taxes) for return goods will be borne by customer
- Refunds on return goods will be processed in credit notes or exchanges only
- All credit notes will be valid for 90 days
- Returns are applicable on all full-priced orders thus excluding promotional, sale or discounted items
- To ensure a successful return, all returns must be shipped back via safe and trackable shipping method
For defective items, please email us at email@example.com with photos.
Do ensure that items are also in new, unworn condition with tags and hygiene seal intact.
We will make full refund or do an exchange for you.