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Returns

Return Policy

  • All return goods must be done within 14 days for local orders and 21 days for international orders from date of purchase
  • Goods must be in new, unworn condition with tags and hygiene seal intact
  • Goods that are not met with these conditions will be rejected
  • Please email return reason and order number to returns@alignswim.com
  • All related shipping costs (including custom duty taxes) for return goods will be borne by customer
  • Refunds on return goods will be processed in credit notes or exchanges only
  • All credit notes will be valid for 90 days
  • Returns are applicable on all full-priced orders thus excluding promotional, sale or discounted items
  • To ensure a successful return, all returns must be shipped back via safe and trackable shipping method


Defects

For defective items, please email us at returns@alignswim.com with photos.
Do ensure that items are also in new, unworn condition with tags and hygiene seal intact.
We will make full refund or do an exchange for you. 

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