All return goods must be done within 21 days for local orders and 30 days for international orders from the date of delivery.
Goods must be in new, unworn condition with tags and hygiene seal intact.
Good that are not met with the above conditions will be rejected. If there are any form of stains or damaged to the product, we will charge a penalty fee of 5%-10% of the value of product depending on the severity.
Refunds on return goods will be processed in credit notes (valid for 6 months only) or exchanges only!
Goods purchased via Align platforms can only be return or exchange through us.
Goods purchased at The Editor's Market's platforms will only be returned and exchangeable via their respective platforms.
All credit notes used for subsequent purchase will be final sale.
Preorder items are not allowed for returns/exchanges.
All related shipping costs (including custom duty taxes) for return goods will be borne by the customer.
To ensure a successful return, all returns must be shipped back via safe and trackable shipping method, please remember to add tracking number to your returns here after shipping back: http://alignswim.returnscenter.com
Credit returnsexcludes items using promotion, discount codes/sale/clearance.
For credit returns, a $4 courier fee will be deducted as we offer free shipping in Singapore. Hence for subsequent return order delivery fee, it will be imposed on the return order.
Exchanges for sizes/styles are strictly allowed on: Regular-priced items or first-time promo order ($5 off).
Preorder items are final sale and not allowed for returns/exchanges.