Return Policy 

• All return goods must be done within 21 days for local orders and 30 days for international orders from the date of delivery.
• Goods must be in new, unworn condition with tags and hygiene seal intact.
• Goods that are not met with these conditions will be rejected.
• Please email return reason and order number to returns@alignswim.com
• All related shipping costs (including custom duty taxes) for return goods will be borne by the customer.
• To ensure a successful return, all returns must be shipped back via safe and trackable shipping method.
• Refunds on return goods will be processed in credit notes or exchanges only
• All credit notes will be valid for 6 months.
• Credit returns are allowed on all full-priced orders only (excludes items using promotion or discount codes/sale/clearance).
• For credit returns, a $4 courier fee will be deducted as we offer free shipping in Singapore. Hence for subsequent return order delivery fee, it will be imposed on the return order.

Exchange Policy

• Exchanges for sizes/styles are strictly allowed on: Regular-priced items or first-time promo order ($5 off).
• Top ups/credit refunds will be based on item value.
• Each order is only allowed to exchange once
• Exchanges are to be made within 21 days for local orders and 30 days for international orders from date of delivery
• All related shipping costs (including custom duty taxes) will be borne by customers.