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Free 3-days delivery in Singapore on all orders Use code "ALIGN5" for $5 off first order 👙

Returns & Exchanges

Return Policy 

  • All return goods must be done within 21 days for local orders and 30 days for international orders from the date of delivery.
  • Goods must be in new, unworn condition with tags and hygiene seal intact.
  • Good that are not met with the above conditions will be rejected. If there are any form of stains or damaged to the product, we will charge a penalty fee of 5%-10% of the value of product depending on the severity. 
  • Refunds on return goods will be processed in credit notes (valid for 6 months only) or exchanges only! 
  • Goods purchased via Align platforms can only be return or exchange through us. 
  • Goods purchased at The Editor's Market's platforms will only be returned and exchangeable via their respective platforms. 
  • All credit notes used for subsequent purchase will be final sale
  • Preorder items are not allowed for returns/exchanges.
  • Please kindly submit your request here - http://alignswim.returnscenter.com 
  • All related shipping costs (including custom duty taxes) for return goods will be borne by the customer.
  • To ensure a successful return, all returns must be shipped back via safe and trackable shipping method, please remember to add tracking number to your returns here after shipping back: http://alignswim.returnscenter.com
  • Credit returns excludes items using promotion, discount codes/sale/clearance.
  • For credit returns, a $4 courier fee will be deducted as we offer free shipping in Singapore. Hence for subsequent return order delivery fee, it will be imposed on the return order.

Exchange Policy

  • Exchanges for sizes/styles are strictly allowed on: Regular-priced items or first-time promo order ($5 off).
  • Preorder items are final sale and not allowed for returns/exchanges.
  • Please kindly submit your request here - http://alignswim.returnscenter.com
  • Top ups/credit refunds will be based on item value.
  • Each order is only allowed to exchange once.
  • Exchanges are to be made within 21 days for local orders and 30 days for international orders from date of delivery
  • All related shipping costs (including custom duty taxes) will be borne by customers.

    Defects

    • For defective items, do kindly email us at returns@alignswim.com with photos.
    • Do ensure that items are in new, unworn condition with tags and hygiene seal intact.
    • We will process full refund or do an exchange for defective items. 

    Showroom: Return & Exchange Policy

    • All items purchased from our showroom are Final Sale.
    • No returns/exchanges are allowed.
    • All promotional codes for online are exclusive for online purchases only, unless otherwise stated. 
    • Similarly, all promotional campaigns going on in our showroom are exclusive for offline purchases, unless otherwise stated.